Player protection tools

Steadier Play: Responsible Gambling at Spinfest Casino

Play only from 18+, and every Spinfest Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a deposit limit

Licensed and auditedRegulated under Anjouan license ALSI-805086, with independent audits by eCOGRA, SIQ, and GLI

Support in reach

Small settings, steadier evenings

Use this when you want the essentials in one place before you open your account.

Minimum age18+

Regulator and licenceAnjouan Offshore Finance Authority, ALSI-805086

National self-exclusion registerBetStop

National Gambling Helpline1800 858 858

Email for limit questions[email protected]

Before a session starts

Set limits while the night is calm

Reach for this at the start of play, when you want the controls already in place.

A ceiling you pick

Before your first deposit, decide what play may cost you; a deposit limit caps what goes in, so a late-night decision cannot undo a calm one.

Set the stop point

Partway through a rough run, a loss limit holds the line: set it in advance, and play ends when that amount is gone.

How long so far?

Deep into a session, a reminder on screen shows how long you have been playing, so you can stop while it still feels like a choice.

A pause, not a goodbye

The moment you want a break without closing the door, a cooling-off period pauses play and keeps the account open.

A lasting stop

Once play has stopped feeling like entertainment, self-exclusion blocks your account here; BetStop, the national register, goes further and covers licensed wagering providers too.

From menu to limit

Chosen calmly, not after a loss

Here is the whole path from profile to confirmed limit, so nothing is left to guess.

Where are the settings?

Once you are signed in, open the profile menu and look for the settings area, where the limits live.

Which section holds them?

Next, scroll to the responsible gambling section; every control named on this page sits there, grouped for easy reach.

When you pick a cap

Then pick the kind you need: deposit, loss or session time; one caps money going in, the other caps a night's total.

Check it saved

Save the change, then reopen the section to see the limit listed; if the figure looks wrong, message support before you play.

Short break against long stop

Can I just take a few nights off? By an evening when the night is drifting, a pause holds the account shut for hours or days. Open the account tools and choose a cooling-off period; play stops until it ends, and money you have already won stays yours.

A shut door, not a slammed one. When a break no longer feels like enough, self-exclusion closes the account for a long stretch and cannot be undone early. Start it in the account settings, and the login stays shut until the period you chose runs out.

Apply on BetStop and step away. On a morning when the account stop feels too narrow, BetStop is the national register, run by the Australian Government through ACMA, with a minimum of 3 months and applications made online in about five minutes. It covers licensed wagering providers across the country. betstop.gov.au

Talk to someone

Where help is free and private in Australia

For the hours when the game has taken more room than you meant it to.

National Gambling Helpline

Counsellors answer around the clock on the National Gambling Helpline, for people who gamble and for the relatives beside them, with online chat, email support and a directory of local services, at no cost and in confidence. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer support meetings across the country, where you sit with others who understand the pull, and relatives are welcomed into the same rooms. gaaustralia.org.au

National Debt Helpline

When gambling debt starts shaping the week, the National Debt Helpline offers free financial counselling, weekdays between 9:30 and 16:30, to sort the money side with someone neutral. ndh.org.au

When does play stop feeling like play?

Catching these signs while play still feels light gives you room to act. A deposit limit or a short pause is the simplest first step: set in the account, before the next session rather than after a hard one.

If a few of these sound like your own week, that is worth a pause.

Playing longer than you planned to
Chasing money you have already spent
Hiding the play from your family
Borrowing to keep the account topped up
Thinking about the next session at work
Feeling flat when you are not playing
Spending money set aside for bills

Your questions

Ask before you set anything

You will know what changes, what cannot be undone and who else can pick up the phone.

Why do I have to prove my age before I can play?+

Spinfest Casino is open to players aged 18 and over only, so identity documents are checked before an account goes live. Proof of identity, address and payment method are reviewed, which usually takes around 36 hours. This keeps the site within its licence.

What does a cooling-off period change in my account?+

A cooling-off period puts your account on hold, so deposits and play stop for the stretch you choose while the rest of the profile stays intact. When that stretch ends, access returns on its own. Nothing is closed and you are not asked to re-register.

Will stopping at one casino keep me out of the others?+

No. A self-exclusion on this account covers Spinfest Casino only. For a stop that reaches licensed online and phone wagering providers across Australia, BetStop is the national register run by the Australian Government, and it cannot be shortened once it starts.

Can I ring the helpline if the person who gambles is my partner?+

Yes. The National Gambling Helpline on 1800 858 858 is free and staffed 24 hours a day, every day of the year, and it advises relatives as well as players. Its counsellors can also point you to local services near you.

Once I have self-excluded, can the period be cut short?+

No. A self-exclusion here runs for the whole period you pick and does not end early, so choose a length you can live with. BetStop works the same way, with a minimum of 3 months and early cancellation only after that point under strict conditions.